Terms & Conditions

Last updated: 11 October 2026

Welcome to Butterfly

These Terms & Conditions govern your use of Butterfly at butterflymart.in and purchases made through it. By using the store or placing an order, you agree to these terms and applicable laws of India.

Products and descriptions

We make reasonable efforts to show our artificial jewellery, hair accessories and other accessories accurately. Colours may vary slightly due to screen settings, lighting and photography. Please review the product details, images and dimensions before ordering.

Prices and payment

Prices are shown in INR. Applicable taxes, delivery charges, discounts and available payment options are shown at checkout. Prepaid and Cash on Delivery (COD) options may vary by order and delivery location. Offers follow the terms displayed with the offer and at checkout.

Orders and availability

Orders are subject to product availability and successful payment or confirmation of the offered payment method. If an item becomes unavailable or a material pricing/listing error is identified, we will contact you about the available resolution, including cancellation and refund where applicable.

Cancellation, shipping and returns

Please contact us as soon as possible to request a cancellation; it may not be possible after dispatch. Delivery estimates and shipping charges are shown at checkout or in order details. Returns and remedies for defective, damaged, incorrect or materially misdescribed products are handled under our Returns & Refunds Policy and applicable law. Nothing in these terms limits rights that cannot lawfully be excluded.

Website content and acceptable use

Store content, text, graphics, photography, logos and design elements are owned by or licensed to Butterfly unless stated otherwise. Please do not copy or commercially use them without permission, misuse the website, interfere with its operation or submit unlawful or misleading information.

Third-party services

Our store may rely on third-party providers for hosting, payments, analytics and delivery; their services may be subject to their own terms and privacy practices.

Applicable law

These terms are governed by the laws of India, without limiting consumer rights or legal remedies available to you under applicable law.

Contact and grievances

For order questions or complaints, email admin.butterflymart@gmail.com with your order number. Use the subject “Customer Grievance” for a grievance. We will acknowledge complaints within 48 hours and seek to resolve them within one month, in accordance with applicable requirements.